How It Works
Step One: The Questionnaire
After choosing a travel package, fill out the questionnaire which will go over:
Your preferred travel dates & duration
Your travel preferences: travel distance, accommodations, restaurants, activities, attractions etc.
Previous travel destinations (so we don’t send you back there)
*Payment won’t be requested until after you submit the questionnaire.
Step two: Let Us get to Work
Let us get to work on planning you the best trip possible! We take every travel request into consideration and want to ensure we plan the best possible itinerary based on your preferences.
For Overnight Surprise Road-Trips and Flight & Hotel Getaways: After filling out the questionnaire we’ll confirm your surprise trip within 24 hours. We’ll send you an invoice which can be paid via Visa, Mastercard or American Express.
There might be a chance we can’t accommodate all of your travel requests. If this is the case, we’ll let you know within 24 hours of completing the questionnaire and provide alternative suggestions (different dates, budget etc.). If we can’t we’ll process the refund immediately.
STEP Three: your ‘BEFORE’ EMAIL
A week before your scheduled trip you’ll receive an email. This email contains:
The weather forecast for your surprise destination
A recommended packing list (rain jacket, bathing suit, hiking boots etc.)
The time you should depart
For Flight & Hotel Getaways, we’ll provide you with the time of your flight
STEP Four: your ‘surprise’ PACKAGE
You’ll receive an envelope in the mail 4-7 days before your trip. This should NOT be opened. This package contains everything you need to know about your trip including:
A link to a downloadable map
A customized itinerary with recommended restaurants, attractions, activities and road-side stops
An extra surprise or two
But remember, don't open this envelope yet!
STEP Five: Your surprise!
Open up the designated envelope and get going! We promise, this will be one of the most unforgettable trips you’ll ever have (that you never had to plan)! If you need us at anytime throughout your trip, you can text or call the emergency number provided.